Have you developed a new product but don't have the time or resources to answer your external customer's support emails and phone calls? Ever consider outsourcing your help-desk? We can learn about your product and access your systems and manage your support help desk for you.
Via the web we can remotely access your support email system and respond to your customers on behalf of your company. Using the knowledge gained from your past support call knowledge-base we can competently answer your customer's questions and help them get moving forward again. We can also remotely access your answering system and pull out support calls and enter them into the email system and respond to those as well.
If your company could benefit from an outsourced help desk, contact us for a quote.
Contact STL Technology today to find out how we can help your business.